WHAT PEOPLE are SAYING

"Was having a difficult time getting any of the big box stores to come out and give me a quote, so i called Taozen. They was actually able to get to me a day or two later for measurements. I explained my situation to them, in that i had just closed on the condo and needed the floors installed asap before i could move in. Taozen said they would do their best to accommodate me and was able to get them delivered and installed within two weeks. The team actually worked all 4th of July weekend for me. I did not see the floors until they were done, but WOW. Great craftsmanship, and i'm extremely happy with how they look. A lot of attention to the little details like around the doors and closets. Would absolutely use them again."

-Michael B. Boston, MA

"Taozen represents all that's good in a service provider. From the original visit and estimate to the finished product we had a great experience. They was honest about what work needed to be done and how long it would take. Work began immediately after our quote. The crew was friendly and professional. Work was completed on time and the floors look amazing. We did about 900 sq ft of original hardwoods in a 1960's ranch. One day of sanding and three coats of poly over 4 days (one was a Sunday.) Despite Taozen's explaining to use that certain stains might not come out, which is common in older floors, the floors all look even from room to room and I don't even notice where any stains may have been. Floors look brand new. Taozen is also extremely responsive when I reached out to contact them. We always felt in touch and well informed about what was going on in the process. Highly recommended company and if we ever decide to do new floors in the basement or in a future house I would definitely hire Taozen again. Price was also excellent!"

-Gregory C. Waltham, MA

"Taozen arrived to our appointment early and was very friendly. They asked me questions about the home, the purchase, my family and they seemed genuinely interested in who I am and what I care about. After we got acquainted they looked over our mishmash of old floors and set my expectation for what could be done to improve them. They were honest. For the living room and dining room there was not much that could be done. The stains aren't coming out, the gouges aren't coming out, and the floors only have one sanding left in the veneer. Taozem asked me what my expectations are for the property and for the return on the investment of doing the refinishing. The team helped put into perspective the cost versus impact of the work, which lead to me deciding not to refinish the floors. I have never encountered a tradesperson or business person who was so forthright, even after driving a great distance to perform a quote on a Saturday. Thank you Taozen. It was a great experience meeting your team and I will think of you first when I am asked for a recommendation and when I have work of my own."

-Kevin B. Salem, MA

"My experience with Taozen was excellent from start to finish. My home sits on a crawl space and has a combination of plywood and concrete sub flooring with uneven surfaces. I contacted Taozen who told me I could install engineered hardwood with a floating installation, what to expect from the results, how to ensure the flooring will last, etc. The price they quoted was thousands less than quotes I received for luxury vinyl plank (having been previously told I couldn't install hardwood). Taozen had the installation done a week later - the total job took two days - a day earlier than they estimated. The quality of the installation was perfect and the floors look amazing. Taozen was always available when I called and the team was great to deal with as well. I can't recommend Taozen highly enough."

-Lisa W. Boston, MA

"Taozen was extremely professional, on time for the appointment to give us an estimate. We got it in 48 hours, explaining in detail what had to be done, materials used, etc. They started the day they scheduled us, finished ahead of time. Workmen were very professional, helped us move the heavier furniture. They had to do a little more work than expected, and they explained to us the issues prior to starting. Very neat, cleaned up really carefully. They are one of the best companies I've used and will use them again for any floor work. We're very satisfied with their work. Workmen asked us to check everything before they left. Everything moved back into place. Except for the brand new floor, everything was put back exactly as they were. Highly recommend them!"

-Sylvia L. Newton Center, MA

"The installation of the hardwood flooring went extremely well. I had wall to wall carpeting that needed to be taken out before the floor went down. My furniture from the other rooms was moved into my living room after the living room floor was done so that the crew was able to work in the other rooms. The men were very diligent and worked very hard to install my flooring. They were all very nice and respectful and worked with me on any questions that I had. They were also very clean and neat. They were at my house for 3 days and each day they cleaned up everything before leaving my house. They did an excellent job! My floors are beautiful!! What a difference from my wall to wall carpeting! I love them and have received many compliments on them. Taozen was very pleasant and professional and easy to work with. I just had a good feeling the first time I spoke with them that they were the one I should be hiring for this project and I am so glad that I did. I would definitely recommend Taozen to anyone."

-Karen P. Burlington, MA

"I have a small area on the hardwood floor that is elevated, and it is probably a result of cleaning it with wet wipes and letting it air dry. I was told by another company that the floor would eventually burst open, that I needed to replace the whole thing, and gave me a ridiculous estimated cost of 16,000. Then I found Taozen and given the great reviews on Angie's list, I wanted them to come and see my place. Taozen immediately contacted me after I wrote on Angie's list. They came to my house on time and quickly evaluated the area. The team told me it was not worth spending the 7000 dollars + because the problem was not that bad and that instead I should invest in a 100 dollar machine to take the humidity away from my apartment. They said that because the hardwood floor is a floating system, it was likely that this would come and go and that it was not worth spending all that cash. I have elected not to do the work at this time, but believe me, if I ever have to do the job, this is who I will be calling. There are no companies like this anymore, Taozen could have charged me all this money and replaced it, but instead they told me the truth and did the right thing by me. Excellent company, I wish more companies were like them!"

-Marisela M Revere, MA